With your signed authorization request, please include a copy of a government-issued photo ID and any legal documentation giving evidence of your right to request information on the client’s behalf.Ĭan a parent sign a release for records for a client that is 18 years old? You may request records for a patient under your care if you are a parent, legal guardian, or duly authorized representative. How can I request medical records for a minor or incompetent adult? Additionally, we are not clinical personnel and cannot explain clinical documents or test results. In order to protect client confidentiality, because we are not able to confirm identity over the telephone, we do not provide information over the phone. How long does it take to fulfill my request?Ĭan you give me my medical information over the phone? View Point Health complies with state and federal regulations related to the release of medical record information. The state of Georgia regulates how much an organization may charge per page. The fee for releasing your health records covers the costs of labor, time, and resources. Why do I have to pay for copies of my medical record when it is my medical information? Please note: Unsigned, incomplete, or incorrect requests cannot be processed. Once the invoice is paid, you will receive a copy of your records. If your request is partially denied, the records we are able to provide will be enclosed.Īfter we process the request, we will send you an invoice by the delivery method chosen on the request form. ![]() If your request is denied, you will be notified in writing, if applicable. Providers may deny access to mental health records if they feel it could be detrimental to the client. A provider reserves the right to approve all, some, or none of the records. Mental Health records are considered sensitive in nature and require approval by your clinical team to release these records. Your request will be reviewed by your clinical team.You may also complete the form in person at your nearest outpatient center during business hours. ![]()
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